Accessibility

Accessibility statement

Level Up Consulting Group is committed to making our website usable by as many people as possible, including users who rely on screen readers such as VoiceOver, NVDA, and JAWS, and visitors who navigate by keyboard alone. This page explains the steps we have taken and how to reach us if you have trouble accessing anything.

Standards we aim for

We work toward the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our target. These changes are an ongoing effort, not a one-time project, and we continue to review and improve the site as we learn more about how real visitors use it.

What we have done so far

  • Added a “Skip to main content” link so keyboard users can bypass repeated navigation.
  • Used landmarks (header, navigation, main, footer) so screen readers can move around the page.
  • Labeled every form field and announced errors and successful submissions through live regions.
  • Made the mobile menu, FAQ accordions, and the pricing consultation dialog operable with a keyboard, including Escape to close.
  • Added alternative text to informational images and kept decorative images hidden from assistive technology.
  • Ensured credit score graphics communicate their values through text, not color alone.
  • Improved color contrast for text and controls, including our accent color and small text on dark backgrounds.
  • Provided visible focus indicators for keyboard navigation and respected reduced-motion preferences.

What we could not fully verify

Some parts of the site depend on third-party tools we do not control. The live Google reviews widget is provided by an external service and may not be fully readable to every screen reader. Some text on the site is sized in pixels, which scales with browser zoom but may not resize with operating-system text settings alone. We have not converted every fixed-size text element to relative units yet.

What still needs manual testing

  • A full pass with VoiceOver, NVDA, and JAWS on both desktop and mobile.
  • Verification that the lead forms announce validation and success correctly in each screen reader.
  • Testing the site at 200% text resize and 400% browser zoom for layout and readability.
  • Review of the third-party reviews embed for keyboard and screen-reader access.

Contact us about accessibility

If anything on this site is hard to use, please tell us. We take these reports seriously and will work to fix the issue. Reach us by phone, email, or mail:

3400 Cottage Way, Ste G2 #11046
Sacramento, CA 95825

Mon–Fri: 9:00am–7:00pm
Sat & Sun: 9:00am–5:00pm (by appointment)

About this statement

This statement describes our commitment and current progress. It is not a claim of verified compliance, and Level Up Consulting Group has not been independently certified. We will update this page as we make further improvements.